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Eddie O’Sullivan


Sometimes it takes a well-traveled person to know the meaning of home. Eddie O’Sullivan, founder and team leader of Elevation Real Estate, is one such person. Eddie was born in Ireland and lived in London, Paris, and Cannes, working in the hotel service industry before moving to San Francisco in the mid-1990s. From there, he worked in a number of industries, including bartending, and car sales, sharpening the skills and talents that he now brings to finding the perfect home for his many clients.

Indicative of his career arc, Eddie has been just as successful at real estate as he was in his past occupations. Almost two decades in the industry have given him an expert’s knowledge of the local markets and he heads his team as lead consultant, negotiator, and overseer of all transactional details. He has closed over $150 million in sales volume.

Eddie’s entrance into real estate came when he figured the smartest way to buy a house of his own was to actually become an agent and learn the business from the inside. Real-world experiences also taught him creative problem solving. Case in point: losing his home to fire provided a valuable lesson in what happens with real estate after a disaster, and remodeling and then selling that home gave him insight into adding value to real estate. His ongoing involvement in building and development continues to educate him in all aspects of real estate.

Most importantly, Eddie knows the importance of maintaining a work/life balance, so spending quality time with his wife and two children is a priority for him. Add it all up and you have an accomplished San Francisco agent who leverages the best of his professional and life experiences to deliver the most rewarding and successful experience for his clients. He also enjoys cycling, camping, travel, and socializing with friends.

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Hayley Kerstein

Lead Buyer's Agent

Hayley Kerstein is Elevation Real Estate’s Lead Buyer Specialist. Before entering real estate, Hayley enjoyed a rewarding career in the luxury hospitality industry, where she honed her skills in delivering best-in-class service and building trusting relationships, two important qualities she brings to her career in real estate.

A graduate of the Hotel School at Cornell University in Ithaca, New York, Hayley sees real estate as a way to personalize her own unique brand of hospitality. She views her clients as her guests with whom she creates lasting relationships and rewarding experiences. She does this by anticipating their needs, and whenever possible, by over-delivering on her promises. Thanks to her background in hospitality, she has a natural affinity for working comfortably with a variety of personality types.

As an agent, Hayley compares herself to a matchmaker, expertly pairing clients with properties that resonate with them. She leverages a high-touch, easy-to-digest process that is never pushy and is intended to put her clients at ease. Above all, Hayley believes creative thinking is a necessity in real estate, and she enjoys presenting unconventional solutions to problems that others may have overlooked. Hayley strives to outperform herself daily in helping people achieve their goals, an experience she describes as humbling and gratifying.

The daughter of a real estate agent and a certified C.A.R. First Time Home Buyer Specialist, Hayley brings professionalism, honesty, and a positive attitude to everything she does. In her spare time, Hayley enjoys exploring San Francisco, skiing Lake Tahoe, spending idle summer days floating the Russian River, and expanding her network by attending a monthly women’s supper club she helped establish a few years ago.

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Aashiyana Shroff

Buyer's Agent

When Aashiyana Shroff arrived on the San Francisco real estate scene, she found that the extensive customer service and relations skills she mastered as a restaurant and bakery owner in India equipped her with the resilience, focus, and patience that real estate demands.

Born in Mumbai and raised in London, Aashiyana graduated from King’s University with a degree in Business Management. After returning to India to forge a successful eight-year stint as an entrepreneur, she moved to San Francisco in 2015 looking for a career change. With a father who boasts a twenty-year background in real estate, Aashiyana felt naturally drawn to profession.

Now an agent with Elevation Real Estate in San Francisco, Aashiyana finds that her experiences in hospitality have given her a varied and diverse skill set that lends itself perfectly to a service-oriented business like real estate. As well as dealing with the operational and organizational aspects of the business, she’s adaptable, solution-focused, creative, and a team player. Most importantly, she’s a detail-oriented agent who goes the distance to help her clients find the home of their dreams.

Quite simply, whatever she attempts in life, Aashiyana Shroff gets the job done!

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Ben Gibbs

Buyers Agent

When Ben Gibbs bought a condo in El Cerrito, he knew he was destined to become a real estate agent. He was elected board president of his Homeowners Association and jumped in with both feet, eager to improve the community. Soon, his passion for real estate started to eclipse his other professional goals, and he found himself continually obsessing over housing market trends. Ben learned everything he could, got his license, and recently transitioned from a successful seven-year career as a holistic healer in the health and wellness industry to the Elevation Real Estate team.

Ben’s enthusiasm and dedication to his clients are unmistakable. He always has a smile on his face and is known for his responsive, trustworthy nature. As a Northern California native and a long-term resident of San-Francisco, he has an insider’s understanding of the Bay Area market.

His background in Information Technology and Hospitality makes him an engaged listener, and he prides himself on his ability to pinpoint clients’ wants and needs. He’s engaged in all aspects of real estate and works tirelessly to make sure his clients reach their goals, whether they’re buying, selling, or investing.

When Ben isn’t helping clients or furthering his real estate knowledge, he enjoys cooking at home and spending time with family and friends. He is devoted to daily wellness practices such as meditation, yoga and different exercise modalities . On days off, you’ll find him walking on the beach or hiking through one of San Francisco’s majestic parks.

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Yuliya Goldman

Director of Business Operations

Behind every successful Real Estate team, there is a business manager extraordinaire, who ensures that day to day operations run smoothly and clients get the exceptional service they truly deserve. Yuliya Goldman brings to the table her marketing expertise, creativity, years of proven customer service and love of all things Real Estate. Russia’s native, Yuliya has been honored to call San Francisco her home, for the last 10 years.

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Hilary Saunders

Real Estate & Tax Lawyer, Broker-of-Record at Reside

Acting as our broker and in-house legal counsel, Hilary is the person our agents turn to for legal advice. Before becoming a successful broker in her own right, Hilary practiced real estate law for 5 years at a San Francisco law firm, building a solid foundation of real estate knowledge.

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Corey Alverson

Creative Director

Corey Alverson lived and worked in the midwest as brand manager for a law firm until moving to San Francisco in 2016. As creative director for Reside, Corey is a strong conceptual thinker with over 10 years of graphic design experience.

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Ashley Bledsoe

Marketing Director

Ashley Bledsoe joins Reside as Channel Marketing Director following 7 years at San Francisco’s largest residential real estate brokerage. At Zephyr Real Estate, Ashley worked on agent marketing strategy, from developing novel online marketing channels to elevating and refining traditional real estate marketing efforts. Ashley is a graduate of the College of William & Mary and the proud daughter of a top producing Virginia Realtor®.

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Chris Dzoba

Director of Engineering

Chris started in software startups over ten years ago in North Carolina, eventually heading to San Francisco in 2013.  He now leads the engineering team, ensuring on-time delivery of features, high quality of product, and secure protection of data.

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John Balladares

Marketing Engineer

San Franciscan, technology nerd, and knowledge enthusiast. As a digital marketing manager, John has led online marketing programs in web design, web development, lead generation, and SEO. At Reside he is part of a team focused on creating integrated marketing strategies for top performing real estate agents.

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